Shipping policy
Shipping Policy for Faron Shop
Last Updated: May 25, 2025
Delivery Times
We offer the following shipping methods for our products:
Here is the shipping information rephrased:
Standard Shipping:
United Kingdom:
- 3-17 business days
- Free shipping for orders over £50
European Union (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden):
- 3-17 business days
- £14.99
International (United Arab Emirates, Australia, Canada, Switzerland, Hong Kong SAR, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, United States):
- 3-17 business days
- £23.99
Please keep in mind that these are estimated delivery times and may be subject to change due to factors outside of our control, such as customs clearance, weather conditions, or carrier delays.
Lost or Missing Packages
If your order does not arrive within the estimated delivery time, please contact us at shopfaron@gmail.com so we can investigate the issue with our supplier and the shipping carrier. We will do our best to resolve the situation and provide you with a replacement or refund if necessary.
Returns and Refunds
For information on our return and refund policy, please refer to our [Return Policy page].
Tracking Information
We provide tracking information for all orders so you can monitor the status of your shipment. Once your order has been dispatched, you will receive a tracking number and a link to track your package.
Customs and Duties
Please note that for international orders, the recipient is responsible for any customs duties, taxes, or other fees levied by the destination country. We have no control over these charges, and they are not included in the shipping cost.
If you have any further questions or concerns about our shipping policy, please don't hesitate to reach out to our customer support team at shopfaron@gmail.com. We're here to ensure you have a smooth and satisfactory shopping experience.
Faron Shop is a subsidiary of Lavender Digital Ventures Ltd. Company No. 17258001. Registered Office: 80a Ruskin Avenue, Welling, London DA16 3QQ.
WhatsApp business telephone number: +44 7417 452312